Frequently Asked Questions
What is your returns policy?
We will accept returns on faulty products, either giving you a credit or sending you a replacement copy at our expense. Sorry, but we won't accept a return on a recording you simply don't happen to like.
Are you interested in carrying my record?
Possibly. Please contact us at info@magneticsouth.com.au with the details and we'll see if it's suitable.
Do you ship overseas?
Yes! We've been offering international shipping since August 2026.
Shipping for 1 item costs $35 AUD.
Shipping for 2 items costs $45 AUD.
Shipping for 3 items costs $55 AUD.
Shipping for 4 items costs $65 AUD.
Shipping for 5 items costs $75 AUD.
Shipping for 6 items costs $85 AUD.
Shipping for 7 items costs $95 AUD.
Shipping for 8 items costs $105 AUD.
Shipping for 9 items costs $115 AUD.
And international shipping is FREE for orders of 10 or more items!
❌ Due to the complications the United States is imposing on international shipments, we have decided to suspend shipping to that country. We apologize for the inconvenience.
Magnetic South is also a distribution company?
Yes, MS is mainly a distribution company, and we sell to many independent retailers throughout Australia and we encourage you to support them.
Does Magnetic South also release records?
Yes, we have several inhouse labels: Magnetic South, Eminent Vinyl, Sorcerer and Golden Debris.
Where is Magnetic South based?
In Brunswick East, Melbourne.