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Frequently Asked Questions

What is your returns policy?

We will accept returns on faulty products, either giving you a credit or sending you a replacement copy at our expense. Sorry, but we won't accept a return on a recording you simply don't happen to like.

Are you interested in carrying my record?

Possibly. Please contact us at info@magneticsouth.com.au with the details and we'll see if it's suitable.

Do you ship overseas?

Yes! We've been offering international shipping since August 2026.

Shipping for 1 item costs $35 AUD.
Shipping for 2 items costs $45 AUD.
Shipping for 3 items costs $55 AUD.
Shipping for 4 items costs $65 AUD.
Shipping for 5 items costs $75 AUD.
Shipping for 6 items costs $85 AUD.
Shipping for 7 items costs $95 AUD.
Shipping for 8 items costs $105 AUD.
Shipping for 9 items costs $115 AUD.

And international shipping is FREE for orders of 10 or more items!

❌ Due to the complications the United States is imposing on international shipments, we have decided to suspend shipping to that country. We apologize for the inconvenience.

Magnetic South is also a distribution company?

Yes, MS is mainly a distribution company, and we sell to many independent retailers throughout Australia and we encourage you to support them.

Does Magnetic South also release records?

Yes, we have several inhouse labels: Magnetic South, Eminent Vinyl, Sorcerer and Golden Debris.

Where is Magnetic South based?

In Brunswick East, Melbourne.

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